Northern Lifetime Newsletter

                                                              Issue 5, May 2026


Welcome to the fifth issue of our Newsletter. 

We recognise that many of you work across different teams and often remotely from one another. This bulletin is one way for us to stay connected and to share news, updates, and stories from across Northern Lifetime.

It has already shaped up to be another busy and rewarding year. While some are navigating challenges, others are reaching important personal milestones. Across all of this, we continue to see remarkable flexibility, teamwork, and dedication.


 
A Home Win 
 

Our client Paul has moved into a new home.


When I spoke with him, he was sitting with his team leader Matt, with sunlight streaming through the patio doors and falling across the grass outside.


Paul moved into his new home in Blaydon just in time for Christmas last year. As well as being famously named in the Geordie anthem ‘Blaydon Races’, Paul was quick to highlight another local point of pride, Blaydon Rugby Club. Wearing his England rugby shirt, he told me “It’s only five minutes away by car,” he said. “There’s a bar, they host games and even have car boot sales.”
 
Rugby clearly remains an important part of Paul’s life. He shared that he used to play at county level and recently enjoyed going to watch Newcastle Falcons, describing the atmosphere as very welcoming.
 
When asked about his favourite part of the new house, Paul didn’t hesitate. “Believe it or not, it’s the kitchen,” he said, smiling. “There’s loads of space for a table—the kitchen in my last place was much smaller.”
 
And overall? “To be perfectly honest,” Paul added, “the new house is even better than I thought it would be.”
 
Like anyone settling into a new home, Paul already has plans. At the top of his list are a few improvements to make the space his own, starting with additional cupboards to create more storage.
 
It was a real pleasure speaking with Paul and Matt. Moving into his own home is a massive milestone, and it’s tremendous to see Paul so positive and settled. Thanks to everyone in Paul's support team who helped him achieve this - we wish him all the very best as he continues to make this new house his home. Good luck with those cupboards!


 

A pitch perfect presentation 

 


We are incredibly proud of Victoria, who, alongside her OT colleague Gemma from Rehabilitate Therapy Ltd, contributed to a fascinating conference day exploring all aspects of Independent Living Trials. Victoria’s intriguingly titled presentation, “Mr C – The Man Who Lived Defiantly in Slippers,” was powerful and thought-provoking, and stood out as a highlight—bringing to life the realities, challenges and rewards of truly person-centred care.


The conference organiser shared glowing feedback, noting that Victoria’s session was consistently rated “excellent”. Delegates described the talk as “a tear-jerker,” “heartfelt and inspirational,” Feedback referred to Victoria really bringing the case alive, that it was a “lovely and very person-centred story”, and that it had changed people’s perspective. The talk clearly hit the mark, and was praised for its powerful illustration of positive risk-taking, teamwork, and in “meeting clients where they are”.


It was a pleasure working with Victoria on this, the organiser added, recognising the thought, care and professionalism that helped make the whole event such a success.


BABICM Advanced Practitioner

We were also delighted to celebrate Victoria’s recent achievement of achieving Advanced Registered Practitioner status with British Association of Brain Injury Case Managers. This highly respected accreditation reflects significant expertise in complex case management, requiring rigorous portfolio submissions and peer assessments. It is a fantastic accomplishment, and we are so proud to see Victoria’s dedication and skill recognised at this level 


 
Celebrating Dedication and Continuity 
 

 

Being a support worker comes with its own unique challenges—but also deep and meaningful rewards. It’s a role that can be mentally, and sometimes physically, demanding, and across the care sector, and particularly in support work, high staff turnover is a thorny issue.


For clients, having a consistent, well-established support team can make all the difference.

It allows them to feel comfortable, confident, and able to benefit from and enjoy the company of people they know and trust—relationships that are often built over many months, and sometimes years.

We recognise that change can be especially unsettling for individuals with acquired brain injury. This makes the continuity and commitment shown by our support workers all the more important—and something we are incredibly proud of.

Many of our support workers have been alongside their clients for several years, which is great, and we are especially grateful to the 14 individuals who have supported the same client for over 10 years, five support workers who have been with the same client for over 15 years, and incredibly, two who have been with their clients for over two decades. That level of dedication is truly remarkable.

To all of our long-standing team members: thank you. Your reliability, compassion, and commitment provide a sense of stability that cannot be overstated. You are a vital part of the lives of the people you support, and your efforts are deeply valued.

 

 

One MAR Thing 

 

We have recently carried out a thorough review of all our medication procedures, approaching this with the same level of rigour as if we had just undergone a Care Quality Commission inspection.

As part of this process, we held a very valuable meeting with our Team Leaders. Their insight is essential—you are working closely with clients every day after all—and we are extremely grateful for the time and expertise shared in helping us strengthen our procedures.

These improvements have been made for an important reason: to ensure the safety of both our clients and our staff, and to meet all regulatory requirements. The
MAR (Medication Administration Record) is a legal document, and the introduction of weekly MAR submissions by Team Leaders is an important and positive step forward.

We fully recognise that changes to processes can be challenging. What has been achieved so far is significant though, and we do not take that lightly, your professionalism and adaptability have made this transition possible.

As always, we welcome your feedback and suggestions as we continue to refine and improve. Thank you for your help with the new MARs procedure, we appreciate it. 



It would be great to hear from you


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My name is Richard and I'm the communications person at Northern Lifetime. If you have any inspirational client, support worker, or case manager stories that you would like to share, email me at richardgreen@northernlifetime.co.uk

One for the Diary  


I know it is a long way off yet, but just to let you know that we plan to host two Christmas 'get togethers' again this year, for our clients and support workers, in Sheffield, and in Newcastle.


The Newcastle event is on Wednesday 2nd of December at The Badger, Ponteland NE20 9BT, at 12:30pm.


The Sheffield event is on Tuesday the 9th of December. atht esandman Signiture Sheffield Hotel, S4 7YA.


Do please make a note in your diaries and let Gemma know if you will be coming along - if you haven't already, by email gemmabradshaw@northernlifetime.co.uk , or call 07542 333 234.

                                   Northern Lifetime Newsletter

                                                                     Issue 4, October 2025


Welcome to the fourth issue of our Newsletter. 

We appreciate that you work in separate teams, often remotely from each other, and so we'd like to share Northern Lifetime news with you via this occasional bulletin. 

It has been another busy and rewarding year, with some people facing tough challenges and some achieving personal goals, and we are very grateful for the flexibility, team spirit and dedication shown by you all in these challenging times.

And with Christmas fast approaching, we truly appreciate the super efforts of our support worker teams. It's a unique time of year, with its own special complexities and anxieties, and we'd like to thank you for helping make the client's run up to Christmas as smooth and enjoyable as possible. 

 
More Marvellous Milestones
Thanks to the drive and dedication of our clients and their support workers and families, this year has seen many impressive achievements. 

Several clients have been on holiday, some of which were first trips away since their accidents. We've also had clients win awards, attend functions and fetes, play competitive sport, and complete courses.

All of these are witness to the supreme resilience and determination of our clients, but also to the encouragement and hard work of their support teams.



 
The sound of Elvis 
       
Our client Donna has participated in a community play, and she met an impressive Elvis impersonator. Incidentally, I once met a (self-proclaimed) 'Hispanic Elvis' in San Antonia, Texas, but that's another story.

Donna says that her play "...was a musical about four different films and I was in the Home Alone and the Sound of Music parts. I really enjoyed working on the play and all my friends watched me", says Donna.

She is now working on a Christmas musical at her day centre next and let's hope that it is every bit as enjoyable. 


One for the Diary  

This year we are delighted to host two Christmas 'get togethers', for our clients and support workers. 

The first is on Tuesday the 9th of December for our clients living in the Sheffield and Yorkshire area, North East, and the second is on Wednesday the 17th of December, for our clients living in the North East.

Do please make a note in your diaries and let Gemma know if you will be coming along, by email gemmabradshaw@northernlifetime.co.uk, or call 07542 333 234, if you haven't done so already.   



It would be great to hear from you


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My name is Richard and I'm the communications person at Northern Lifetime. If you have any inspirational client, support worker, or case manager stories that you would like to share, drop me a line richardgreen@northernlifetime.co.uk
 
The bear next Dore
 
I saw this unusual sight walking by the woods to the west of Dore in Sheffield. I've never been one to pass on the opportunity for a pun, and though it would look nice as an image for the website too.

The lovely Autumnal image at the top of this newsletter was taken by our Case Manager, Rebecca. We have over 100 pictures taken by us in the Gallery page of the website now, and if you'd like the chance for your photo to feature, please do send any local pictures that you have taken and feel may work to me at the below email address. 

So many websites use what are called 'stock' images - ones taken by professional photographers more likely than not using professional models. Maybe that's fine if you are trying to sell jewellery or aftershave, but it can't be just me who finds endless pictures of perfect and beaming models that have no connection to a company or its business, rather irksome.

As our outlook is so proudly Northern, client and community focussed, I hope that it feels more welcoming and relatable if we use our own pictures of places where we live right across the website. 

It's therefore been terrific to have been have sent so many great photos to use from our team. Thanks!


Andy in Ireland  


Our client Andy is celebrating his first trip abroad in years. He went to Ireland. 


'I absolutely loved it' says Andy.


He's no stranger to Ireland though, having lived and worked there for three years previously. 


Dublin airport is huge now says Andy, but other things hadn't changed, he told me, most notably how friendly the people are. Though he was amused by many people asking where in Wales he was from, despite Andy's strong northeastern accent.


Andy had a wonderful break and travelled with his support worker Matt, and although checking the weather forecast on the day before, which predicted lots of rain, Andy said that apart from a two-minute shower, the weather was good the whole time.


They visited Kilkenny, and the highlight on this trip was the pretty town of Waterford, with its lovely harbour. It made Andy feel quite emotional being back there he said, reminiscing about the old days.


A fan of townscapes and architecture, Andy did float to me that he 'would like to go to Bruges at some point too'. Watch this space eh. 


 
Pass it on...
We advertise new vacancies on the Northern Lifetime website of course, on the Support Worker Roles page. We also share any new adverts on Facebook and other social media, and sometimes on local noticeboards.  
However, nothing is better than a personal recommendation, and so a big thank you is due to everyone who has been sharing our job adverts on social media and with friends. 

It's challenging out there at the moment, as we all know, and finding the right people to join our growing team of support workers is difficult. So, we especially appreciate your help in passing on our newly advertised roles to colleagues and friends. 

 Download the above newsletter in pdf form here.

Northern Lifetime Newsletter

Issue 3, December 2024

Welcome to the third issue of our Newsletter. 

We appreciate that you work in separate teams, and often remotely from each other as well, so we'd like to share news with you from across Northern Lifetime via this occasional bulletin. 

It has been another rewarding year, with some people facing challenges and some achieving personal goals, and we are very grateful for the flexibility, team spirit and dedication shown by you all.

And with Christmas fast approaching, we truly appreciate the super efforts of our support worker teams. Its a unique time of year, with it's own special complexities and anxieties, and we thank you for helping make the client's run up to Christmas as enjoyable as possible. 

Welcome to Rebecca, Terry, and Mark

Rebecca has recently joined our case management team. She came into case management following her family experience of litigation. Rebecca previously had a career in teaching and is highly skilled in organisation, communication and helping people to achieve their goals.

Terry has recently joined us full-time, bringing his huge experience of Occupational Therapy and Expert Witness work with him. In fact, Terry chose the name Northern Lifetime some years back when he set up the company. You can find exactly how Terry came to choose Northern Lifetime on our website - you may not have guessed it, but the name is inspired by the lyrics of a famous 1980s pop song. 

Mark qualified as a Learning Disability Nurse in 2005. He became especially attracted by the multi-disciplinary nature of Case Management, and now has considerable experience in the field. He is very focussed on the individual and is a great believer in the soothing power of cups of tea.   

You've probably seen our job adverts on Indeed and Facebook, and on our website's recruitment page. Do keep an eye out, as we currently have three support worker vacancies, in Penistone, Mansfield, and Doncaster. There is also a new role soon to be advertised in Rotherham.

Image Conscious

So many websites these days use what are called stock images - ones taken by professional photographers of professional models. Maybe that's fine if you are trying to sell jewellery or aftershave, but it can't be just me who finds endless pictures of beaming models that have no connection to a company or its business, irksome.

As our outlook is so proudly Northern, I hope that it looks more welcoming and relatable if we use our own pictures across the website. 

It's therefore been terrific to have been have sent so many great photos to use on the website. In fact, we have a Gallery page on the site showing the original images - before I had to alter them to fit on the screen. 
The above two pictures are from our Case Manager Rebecca, near her hometown of Penistone. They are ready to appear on the website should the weather turn wintry again. 

If you have an image that you'd like to send in, keep in mind that they will need to be cropped roughly in the same shape as those above.

Lifetime Achievements


Looking back over the last five years that Northern Lifetime has been in existence in its current form, it's impossible not to be impressed by the sheer number of milestones that have been achieved by our clients. It is testament to their resilience and patience, but also hard work and dedication of their support workers.


Achievements come in all forms and sizes, and acknowledge the effort that goes into make them a reality.


We have seen all manner of milestones and achievements, from a client beginning their accountancy studies, another passing their GCSE's, and another their driving test.


One client has chaired their first MDT meeting, while another has ventured back on a holiday for the first time since their accident, and several others have taken the massive step of moving into their own homes.


Crossing one of life's stepping stones doesn't always come with a certificate, but they can be just as important. On the music front, a client has taken up the kazoo, while another has done her first DJ-ing gig. Another client is losing weight by becoming more involved in cooking their own meals, while another has taken up going to the gym.


   

  Heather on her all terrain power chair                            Mary's still life painting of cut flowers

Heather's all terrain power chair was delivered in the summer and has revolutionised the way in which she is able to move about. So far she has been testing it out near and far, including at Monkey World in Dorset.


This lovely still life was painted by Mary earlier this year. Since taking up painting she has produced several pictures that have since been framed, proudly hanging on friend's and family's walls.



Noted, with thanks

We know how difficult it can be switching over to a new system - especially one that is so vital and complex as record keeping. 

Our move over to digital record keeping by using the Log my Care technology and app, has been a great success.


We really appreciate the effort that you have put into adopting the new technology and trust that in time it will become even easier and more useful.


 



It would be great to hear from you





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My name is Richard and I'm the communications person at Northern Lifetime. 

If you have any inspirational client and/or Support Worker stories, ideas of what we can cover in the future, or even an unusual hobby that you would like to share, please do drop me a line at - richardgreen@northernlifetime.co.uk

The lovely image at the top of the page was taken by our Case Manager and co-founder Ella. It shows a crisp morning frost tracing the outlines of wild meadow plants.

Download the above newsletter in pdf form here

Download the above newsletter in pdf form here

Welcome to the first issue of our Newsletter. We recognise that our clients and support workers rarely get to know each other beyond their own support teams, and so we wanted to share news with you across Northern Lifetime, on the progress of clients, updates from other support teams - including recruitment - and to look at some of our cool and curious hobbies.

Going Down a Storm
You may be surprised what some of us have as hobbies. Case Manager Correen, for example, joined us in April 2022 and in her spare time enjoys nothing more than chasing a tornado.

She draws a direct line between her listening to the thunder and lightning as a child to her chasing the northern lights, climbing mountains and storm-chasing as a grown up.
 Case Manager,  Coreen Cetinturk
Correen visits Tornado Alley in the central USA, but ‘Storms build up and disperse so quickly you really have to be in the right area at the right time’ says Correen, adding that ‘We follow the data each day and head off
to the area showing the most activity’.

Even with the latest technology the chance of seeing a tornado is only about 30%. Even so Correen will usually see dramatic supercell thunderstorms, amazing lightning displays, and 'hopefully' will get caught in a super hailstorm of some kind.
 The are shaded in red is the USA's infamous Tornado Alley
The storm chasing companies have back up activities, as even in Tornado Alley there will be calmer days. Back up activities include exploring nearby national parks, visiting the National Severe Storms Laboratory, the Tornado Museum, the natural wonders to explore of the prairies, or even Denver.

Has Correen been in a dangerous situation? ‘Erm, not yet, hopefully I will one day. I think that’s the thrill of it. Though I once did come off a snowmobile whilst driving at the top of a mountain on a frozen lake that wasn’t quite as frozen solid as they had hoped.’


Client and Support Workers - Save the Date!
You may have already seen our Save the Date invitation to our next social. It will be held on the 13th of June at Sheffield's Quay Hotel and we look forward to seeing you there in June. Please do let the office know if you can come along so that we can plan the catering. And don't feel left out if you live further North; we have a social gathering in the pipeline for you too later in the year, so watch this space... 

Gone to Grounds

Did you know that there are 92 football stadiums in English Football leagues - from the Premier League down to League Two? Our Support Worker Team Leader Lee Brown certainly does – he’s walked to every single one of them, virtually. 

 

Lee is a Support Worker Team Leader, father of one, and cancer survivor; and despite several surgeries, chemo and Covid, and while at his lowest ebb, he began a love affair with walking when he discovered lejog (Lands End to John O’Groats Virtual Challenge).   

 

Like many of us in these tricky times he re-evaluated what mattered most to him and how he wanted to spend his time, focussing on getting out into nature and the simple pleasures of walking, jogging and cycling.   

Lee Brown and his beloved Sheffield Wednesday. Photos from Lee and Sheffield Wednesday

Cue Lee and his son’s love of football, and in particular their support for Sheffield Wednesday, where he and his son go to watch games whenever they can. Lee bought his son a map of the 92 stadiums for Christmas ’21, and it sparked the idea of knitting together the 92 into a healthy and fun quest. 

 

And so he developed The Virtual 92 Challenge.

 

The idea is that every time you go for a run the distance is logged and added towards the journey length to the next football stadium on the list, until you arrive virtually triumphant from your 2,222-mile homage to the beautiful game. 

 

If you feel that you and your colleagues and clients might benefit from a goal to aim for, as it were, you can learn more and register at virtual92.com  


An Inside Job
You've probably already seen our job adverts on Indeed, Facebook, Twitter and/or our website's Recruitment page. If not though, do keep an eye on whichever suits best, as we currently have eight support worker roles on offer across six northern towns. We've hours from five hours a week to full time, which could be just right for you or a friend/colleague looking for some extra hours.   

It would be great to hear from you


My name is Richard -  I'm the communications person at Northern Lifetime and I've put this bulletin together.

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If you have any inspirational client and/or Support Worker stories, ideas of what we can cover in the future, or even an unusual hobby that you would like to share, please do drop me a line at - richardgreen@northernlifetime.co.uk

Also, we use our own photos for all the images on the website and if you have a shot that you'd like to be featured on the site (and the Gallery page too), do send it over. Scenic images of the North of England would be especially appreciated, roughly with 1,000 x 500 pixel dimensions.

 Download the above newsletter in pdf form here.